Operations Officer - Buildings & Working Collections

Part Time / 18.5 Hours Per Week / Permanent

We have an exciting opportunity for a Buildings & Working Collections Operations Officer to join the team at Leicester Museums & Galleries and help deliver high standards in the management of the Service's museum sites. The Service manages a number of museums and heritage sites across the City, including Leicester Museum & Art Gallery, Jewry Wall, King Richard III Visitor Centre/Visit Leicester, Leicester Guildhall, Abbey Pumping Station, Newarke Houses Museum. . The Service presents a welcoming and friendly face to all museum visitors, ensuring a professional, quality experience to all who visit our sites.

We are looking for an individual who is passionate about providing excellent experience for all visitors to join our team of dedicated staff. You'll contribute to ensuring Leicester's museums have a safe and secure environment and works being carried out are compliant with essential regulatory standards. You will also support a colleague in supervision of volunteers at Abbey Pumping Station, providing cover in their absence.

This is a part-time, permanent position working 18.5 hours per week typically working Monday to Friday while occasionally including evenings, weekends, and Bank Holidays. You'll be based at Leicester Museum and Art Gallery, however you will work across other sites within the Service.

What you'll be doing

Reporting to the Operations Manager, as a part of the operations team you will play a critical role in the development of facility management practices, meeting essential requirements across several of disciplines (Health & Safety, Security, Environment, Quality Customer Service) to support a range of business activities across Leicester Museums & Galleries.

You'll play a key role in development of procedures, co-ordinating planned / reactive maintenance, audit checks while on occasions supervising volunteer tasks involving industrial heritage working collections.

What you'll need

You'll have previous experience of managing health & safety and risk management, supervision of tasks within the field of mechanical engineering & pressure vessels, and conversant with regulatory requirements in reference to public buildings. An excellent communicator, you will be able to engage with internal and external stakeholders and build strong working relationships at all levels.

Proficient in the use of ICT and administrative tasks and ideally have experience of managing public buildings / venue within a heritage / visitor attractions sector, while having sound budget management skills. With the ability to multi-task, you'll be effective in troubleshooting, problem solving and responding to a range of operational needs and risk management. Highly organised, with the ability to self-manage and a flexible approach, you'll be committed to Leicester Museums & Galleries and creating a professional and positive working environment.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

Join us

We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page.

For an informal discussion about this post, please contact: Bakim Dayaram (Email: Bakim.Dayaram@leicester.gov.uk )

Interviews will take place on Thursday 5th March 2026.

Leicester City Council delivers public services including education, social services, planning, waste management, libraries and health across the city of Leicester, England.