Works Planner NCCHS

Job Description

Role: Works Planner

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Hybrid

Salary: Grade D - £26,824 (level 1) rising to £27,694 (level 3) per annum

Location: Harvey Road, NG8 3BB

We've got an exciting opportunity available for a talented individual to join our Voids team as a Works Planner - perhaps this is the opportunity you've been looking for? Read on to find out more...

About the Role

As a Works Planner within Nottingham City Council's Housing Services Voids Team, you will play a key role in organising and coordinating repairs and maintenance activities to ensure empty homes are brought back into use efficiently. You will be responsible for planning daily workloads for trade operatives and contractors, scheduling appointments, and monitoring progress to ensure service targets are met.

Using a range of digital systems, you will update appointment diaries, manage variations, track completed works, and maintain accurate records. You will work closely with operatives, contractors, managers, and tenants, communicating clearly and professionally to resolve scheduling issues, reorganise appointments, and support the smooth running of the service.

The role also includes providing reliable administrative support-preparing documentation, maintaining spreadsheets and databases, raising orders, and assisting with meeting coordination. You will help new team members understand systems and processes and contribute to a positive, customer-focused service culture.

We are looking for someone organised, proactive, and committed to delivering excellent service. If you thrive in a busy environment, enjoy problem-solving, and can balance multiple priorities, this role offers a rewarding opportunity to make a real impact for our residents and communities.

About You

The ideal candidate will have:

1. Good interpersonal skills and a proven ability to communicate.
2. A well organised and a methodical approach to completing tasks and prioritisation skills.
3. Ability to develop and present written or verbal information in a clear and concise manner.
4. Proven ability to work in a pressurised environment under own initiative.
5. Proficient in the use of all Microsoft programmes to produce documents such as letters, memos, reports etc.
6. Experience of working in an environment that must demonstrate value for money.

Full duties of the job description can be found here.

Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.

We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter - we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively - showing your real self is what helps you succeed.

Closing Date: 19th February 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.

Interview date: w/c 2nd March 2026 - please note this is subject to change

If you have any queries about the role or the recruitment process, please contact us via email: recruitment@nottinghamcity.gov.uk

If you have any technical issues when completing your application, please contact our Employee Service Centre: http://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

About Us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working - to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Nottingham City Council provides public services including education, social services, planning, waste management, housing, events and health across the city of Nottingham.