Facilities Assistant

Job Description

Facilities Assistant

Birmingham

Work Your Way is our approach to flexible working - this is available from day 1 of joining and part-time hours will also be considered.

Our purpose is to make the world more sustainable by building trust in society through innovation. As a Facilities Assistant you will contribute to this by supporting our Environmental Objectives and Targets and working within the company's Environmental Management System.

Your role will involve:

Assist with managing Control access for contractors for Catering, Cleaning & Waste Management, M&E and Fabric Maintenance, Vending and general visitors.
Understand the relevant Operating Framework, SLA's and site-specific instructions and in particular the emergency procedures and contingency plans.
Understand the requirements of Fujitsu's Safety/Environment/Business Management Systems
Act as main point of contact for the Facilities Manager during their absence from the premises, escalating any issues to achieve a satisfactory resolution.
Out of hours support to site maybe required on an ad-hoc basis to underpin the Incidents and Escalations Procedure and support sites to minimise impact to business from occurrences.
Support the efficient operation of the Mailroom and Goods Received/Despatched functions, to include courier requests.
Provide a focal point for building residents offering a high level of Customer Service on a daily basis through face to face, telephone and email communications.
Conducting routine Housekeeping and H&S inspections of the premises; arranging for resolution of any issues or escalating to the Facilities Manager.
To assist with the management of meeting room bookings and specific resident requests
Exhibit effective organisation skills
Able to clearly communicate with contractors and stakeholders
Good Time management and able to prioritise own and others workload to achieve desired results
Understand MS office and able to use applications
Have an eye for detail

Your transferable skills and experience:

Exhibit effective organisation skills
Able to clearly communicate with contractors and stakeholders
Good Time management and able to prioritise own and others workload to achieve desired results
Understand MS office and able to use applications
Have an eye for detail

Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in administration processes this could be the next opportunity for you.

Recruitment process

The recruitment process consists of two stages of interviews

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

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