Counselling Coordinator (Care for the Carers)

Job Description

Salary: NJC Scale SO1, Point 23-25 (starting at £34,434pa), Pro rata salary - £26,518
Contract type: Permanent
Working pattern: Part-time, 25 hours per week

Closing date: 12 January 2026 at noon
Interview date: w/c 19 January 2026

How to Apply: Please download the application form and return the completed form to Stephanie Blake at ClaireG@cftc.org.uk by the advertised closing date. You can view further details to support your application, using the links below:

Application Form
Application Form - Guidance Notes
Job Description - Counselling Coordinator
Person Specification - Counselling Coordinator - Time to Talk
Terms and Conditions
Equalities Monitoring Form

About Care for the Carers

Care for the Carers is an independent charity supporting and representing unpaid carers in East Sussex for over 30 years. We provide information, advice, emotional support and practical help to carers of all ages.

About the Role

Care for the Carers seeks an experienced Counselling Coordinator to deliver and develop our counselling service for unpaid carers across East Sussex.

You will coordinate our Time to Talk service, assess carers' needs, match service users with counsellors, and provide clinical supervision to our volunteer counsellor team.

You will maintain BACP accreditation standards whilst ensuring the safety and wellbeing of all service users.

We particularly welcome applications from unpaid carers or those with lived experience of caring, although this is not a requirement.

Key Responsibilities:

• Assess carers' needs upon referral, including risk assessment and identifying appropriate talking therapy.
• Provide clinical supervision, support and management to volunteer counsellors.
• Recruit and induct new volunteer counsellors, working with partner colleges.
• Lead on service development and maintain BACP Accredited service status.
• Manage counselling venues ensuring they meet BACP requirements.
• Ensure safeguarding procedures are followed for young people and vulnerable adults in line with safeguarding policies and procedures.
• Maintain record keeping systems in line with data protection requirements.
• Monitor and evaluate service outcomes with input from stakeholders.

Essential Requirements

• Recognised diploma or degree in counselling/psychotherapy and BACP accreditation.
• Qualified as a Clinical Supervisor.
• Minimum 3 years post-qualification clinical experience and 300 hours post-qualification practice.
• Experience working with different modalities and delivering group supervision.
• Experience of service development with diverse stakeholders.
• Understanding of the impact of caring on mental health and wellbeing.
• Ability to assess carers' counselling needs and risk.
• Knowledge of child and vulnerable adult protection procedures.
• Excellent interpersonal, listening and communication skills.
• Good IT and case recording skills.

What We Offer

• 25 days annual leave (pro rata) plus 8 public holidays, rising to 29 days after 4 years.
• 3 paid additional days when closed at Christmas.
• Flexible working hours
• Hybrid working (to be agreed at interview).
• IT equipment provided.
• Free parking at office.
• Workplace pension scheme with automatic enrolment.
• 24/7 employee assistance programme, which includes counselling.

Additional Requirements

• Use of own vehicle with business insurance in place.
• Enhanced DBS check will be required (at charity's expense).
• Current UK resident with proof of right to work in the UK.
• 6-month probationary period.

Please note, the Job Description is intended to outline the main duties of the post and may change as the post and organisation develops.

About Us

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

East Sussex County Council provides various public services and support to residents and businesses in East Sussex.