Assistive Technology Officer NCCHS

Job Description

Role: Assistive Technology Officer

Contract Type: Permanent

Working Hours: 37 hours per week, 8am - 7pm working four days on and four days off, including weekends and bank holidays

Worker Type: On-site worker

Salary: Grade E - starting salary is £28,598 (level one), raising to £31,022 (level four) per annum

Location: Harvey Road, NG8 3BB

We've got an exciting opportunity available for a talented individual to join our Supported Housing team as an Assistive Technology Officer - perhaps this is the opportunity you've been looking for? Read on to find out more...

About the Role

As an Assistive Technology Officer within Nottingham City Council's Housing Services, you'll play a vital role in helping people live safely and independently. You'll be part of our dedicated Assistive Technology Team, delivering a 24/7 service to private customers and through corporate contracts.

This is a varied and rewarding role where you'll respond to alarm activations and emergency calls, carry out home visits, and install and maintain assistive technology equipment. You'll also provide clear guidance to customers, liaise with families and professionals, and ensure accurate record-keeping to support high-quality service delivery.

Your work will make a real difference to the lives of vulnerable residents, including those with complex needs. You'll help ensure that the right support is in place, whether through telecare, telehealth, or emergency response, and contribute to promoting independence and wellbeing across our communities.

About You

The ideal candidate will have:

1. Experience of delivering service to vulnerable groups within the community, and an understanding of services available
2. Self-Motivation and able to work with minimum supervision
3. Empathy and Sensitivity towards meeting the needs and aspirations of customers
4. Ability to make accurate and timely decisions, often in pressurised situations and to act tactfully and with sensitivity and curtesy at all times.
5. Excellent organisation and prioritisation skills
6. Proven ability to work to a high level of accuracy

Full duties of the job description can be found here.

PLEASE NOTE: This role requires an Enhanced DBS check and a current, full, UK driving licence

Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.

Closing Date: 4 January 2025 (Midnight) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.

If you have any queries about the role or the recruitment process, please contact us via email here.

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

About Us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working - to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Nottingham City Council provides public services including education, social services, planning, waste management, housing, events and health across the city of Nottingham.