Homes for Ukraine Support and Resettlement Officer

Job Description

Contract Type: Fixed Term for 12 months with a possibility of extension depending on funding.

Working Hours: 37 per week. 1 post available

Worker Type: Hybrid Worker

Salary: Starting Salary is £36,363 (Level one) rising to £39,152 (Level 4) per annum (pro rata for part-time)

Location: Byron House, 2a Maid Marion Way, Nottingham, NG1 2HS

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more...

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Make a Difference in the Lives of Others

Are you passionate about supporting people through challenging transitions and helping them build new lives in our city? We're looking for a compassionate, proactive and organised individual to join the Migration team as a Homes for Ukraine Support and Resettlement Officer funded by the Government. This post provides vital advice, support and signposting, along with managing relationships between hosts and guests and stakeholders and helping our guests integrate into life in Nottingham.

What You'll Be Doing

• Building relationships with Hosts and Guests, and welcoming new arrivals
• Leading on welfare visits and initial case work support by signposting Guests around health, education, housing and resettlement issues
• Safeguarding both hosts and guests
• Negotiation and mediation to avoid breakdown in relationships between Guests and Hosts.
• Partnership working and liaising with other statutory services and voluntary sector partners
• Advising, informing, and assisting Ukrainian guests on housing and tenancy matters and supporting Guests transition from host homes into private rental accommodation
• Assessing needs and finding solutions

About You

Essential Criteria we are looking for:

• Experience in refugee resettlement, social care, or community support case work.
• Strong interpersonal and communication skills with the ability to write reports, statements and correspondence to a high level
• Knowledge of safeguarding, welfare systems, and local services
• Negotiation, mediation and problem-solving skills
• IT and excellent organisational skills
• A commitment to Nottingham City Council's values: Lead | Be Inclusive | Change & Innovate | Collaborate

• A DBS enhanced check for is required for this post.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Bernard Adom, Homes for Ukraine Project Manager by email here

Closing Date: 4th January 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: w/c 12th January 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

About Us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working - to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Nottingham City Council provides public services including education, social services, planning, waste management, housing, events and health across the city of Nottingham.