Data Centre - Head of Operations

Location - Edinburgh, Gateshead or Maidenhead

Are you passionate about delivering operational excellence in mission-critical environments?

Do you bring high standards, a methodical approach and a drive for continuous improvement?

We are looking for a Head of Operations to ensure Clients benefit from a consistently exceptional and reliable infrastructure experience across a national data centre estate. You’ll champion standards, optimise processes, strengthen compliance, and help shape a culture of excellence and sustainability.

• What you’ll be doing
• Lead the development and delivery of standard operating procedures across our data centres
• Drive consistency, quality, and continuous improvement in operational performance
• Ensure full compliance and provide clear reporting for internal & external audits
• Train and support operational teams, ensuring procedures are understood and adopted
• Maintain & publish a live library of operational procedures and improvement updates
• Own data centre operational risks — embedding enhancements into processes
• Keep ahead of industry best practice and evolving compliance standards

About you
You bring a blend of leadership, process excellence, and operational discipline, with the ability to influence across teams and ensure high-quality, repeatable delivery.

Essential:
Proven leadership in operational standards & continuous improvements
Experience in data centre operations or critical infrastructure environments

• Qualifications in engineering, IT, Ops or process improvement
• Strong understanding of compliance & regulatory frameworks
• Excellent communication, documentation & stakeholder influence skills
• High attention to detail, structured & methodical mindset
• Full UK driving licence

Desirable:
Experience writing and embedding operational procedures
Knowledge of ISO standards, including ISO9001, ISO27001, ISO14001, ISO50001

Why work for them? 

You can expect variety and a challenging, fun working environment - where culture and well being are as important as career development and training. The company offers extensive career  progression opportunities and there is a friendly environment with a team that for many feels like family. 

They offer a hybrid working model where you can work two days a week from home. Whilst in the office  you can expect a fresh, open space to work and collaborate in, modern kitchen facilities and break-out  areas to relax during breaks. 

In addition to the great training and the opportunity to develop your personal, technical and leadership  skills -  company perks include: 

• Pension 

• Private Healthcare 

• Cycle to work scheme 

• Free breakfast & snacks 

• Access to unlimited learning content through Udemy 

• Team socials 

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