Internal Redeployment Only - Manager

Advert

Please note that this job is open only to current members of staff of Cardiff University who are eligible for redeployment.

Internal Redeployment Only - Manager (Registry Operations)

Registry Operations is seeking to appoint a motivated and enthusiastic individual to be based within the Exams and Teaching Timetabling Service.

The successful candidate will manage and lead the team to deliver the University exams and teaching timetables and work across the service.

You will be able to communicate effectively and network with a variety of stakeholders across the University, including colleagues in Registry, IT, Estates, and schools. The role holder will work with and support the other managers within the service to achieve the overall objectives of the team.

Cardiff University offers many excellent benefits, including 37 days annual leave (plus bank holidays) pro-rata for part-time hours, pension scheme, blended working (meaning you will be able to work from home for some of your time), a cycle to work scheme and other travel initiatives, annual increments up the pay scale, and more. It is an exciting and vibrant place to work, with many different challenges and is a proud Living Wage supporter.

This post is full-time (35 hours per week) and open-ended.

Salary: £41,064 - £46,049 per annum (Grade 6)

For more information on work-life balance, financial benefits, development, and wellbeing, and some of the facilities and services on offer to staff at Cardiff University please visit What we can offer - Jobs - Cardiff University

Closing date: Thursday 4 December 2025

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Job Description

Duties and Responsibilities

Key Duties

• Manage the operation of the Exams and Teaching Timetable Team, planning, organising and delegating work, monitoring progress and intervening as necessary
• Contribute to the long term management of the department/school, interpreting school/directorate strategies into the work priorities
• Manage the performance, induction and development of the team
• Support and guide team members in welfare issues, escalating as necessary to specialist support areas
• Ensure the delivery of the team's service level agreements, adapting these according to changes in workload and customer requirements
• Develop networks across the department and school to ensure the success of the team's objectives and long term plans
• Make recommendations for developments of established processes and procedures
• Undertake the training of others in areas relating to the team's work
• Undergo personal and professional development that is appropriate to and which will enhance performance
• Gather and analyse data to inform decisions, establishing basic trends and patterns in data and creating reports as appropriate

General Duties

• Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
• Abide by University policies on Health and Safety and Equality and Diversity
• Perform other duties occasionally which are not included above, but which will be consistent with the role

Person Specification

WHAT YOU WILL NEED TO BE ABLE TO PERFORM THIS ROLE (PERSON SPECIFICATION)
There are usually certain skills, qualifications, or experiences that any employee should have before they can be considered for a role. Some of these will be essential and you would not be able to perform the role without them, but some are desirable.

It is the University's policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL the essential criteria as well as, where relevant, the desirable. As part of the application process, you will be asked to provide this evidence via a supporting statement. You should do your best to show clearly how you meet all the essential criteria by giving examples of how, when and where you have performed the required actions before. You can draw on elements from any aspect of your life, such as education, work, home, or community life, as long as you focus on its relevance in comparison to the needs of this job. Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below. Your application will be considered based on the information you provide under each element.

To start your Supporting Statement, simply copy and paste the next section into a separate document, writing your answers and examples at each point. Save the document with the title YOUR NAME - 21155BR - MANAGER and attach it to your application on the recruitment system.

Essential Criteria

Qualifications and Education

1. Degree/NVQ 4 or equivalent work related experience

Knowledge, Skills and Experience

1. Substantial experience of managing a team
2. Specialist knowledge of appropriate administrative systems and processes
3. Proven experience in developing new processes and procedures

Customer Service, Communication and Team Working

1. Ability to communicate detailed and complex information effectively and professionally to a wide range of people
2. Proven ability to develop networks in order to contribute to long term developments
3. Experience of dealing with performance and welfare issues
4. Evidence of ability to explore customers' needs and adapt the service accordingly to ensure a quality service is delivered.

Planning, Analysis and Problem solving

1. Evidence of ability to solve problems using initiative and creativity; using detailed understanding of methodologies to select the right approach
2. Evidence of ability to plan the work of a team, over extended time periods, reacting to changes in workload and priority

Desirable Criteria

1. Postgraduate/Professional qualification
2. Experience of working in a Higher Education environment
3. Fluency in Welsh, written and oral

Cardiff University is a public research university located in Cardiff, Wales providing undergraduate and postgraduate degree programmes across a broad subject range.