Productivity and Capability Manager NCCHS

Job Description

Role: Productivity and Capability Manager

Contract Type: Permanent

Working Hours: 37 hours per week, Monday - Friday, 8:30 am - 4:50 pm

Worker Type: Hybrid - a mixture of office and home working is to be expected

Salary: Grade I - £46,142 - £49,282 per annum

Location: Harvey Road, NG8 3BB

We've got an exciting opportunity available for a talented individual to join us as a Productivity and Capability Manager - perhaps this is the opportunity you've been looking for? Read on to find out more...

About the Role

We are seeking a forward-thinking Productivity and Capability Manager to support a key transformation programme within Housing Services. This strategic role will help shape an agile, intelligence-led service that balances customer needs with asset management priorities.

You'll lead initiatives to improve workforce productivity and resource capability, using data-driven insights to identify challenges and implement effective solutions. Working collaboratively across teams, you'll coach managers, streamline processes, and embed success measures at service, team, and individual levels.

Key responsibilities include developing performance reports, optimising IT systems (including NEC modules), and supporting managers with people-related activities such as performance, attendance, and capability. You'll also champion flexible working practices, talent development, and equality, diversity, and inclusion.

This is a unique opportunity to drive meaningful change, improve service delivery, and ensure value for money across our internal workforce.

About You

The ideal candidate will have:

1. Evidence of successfully leading teams, with experience of;
- Motivating people and creating high-performing services
- Empowering others to take decisions
- Successfully managing wellbeing and resilience
- Ability to plan for the future, with effective workforce planning skills

2. Able to lead service through change, with experience of
- Evidence of leading change programmes, bringing others on the journey with you.
- Identifying and delivering innovative service delivery models
- Able to create a culture of continuous improvement

3. Leading the implementation of productivity and capability-related projects and initiatives to improve service effectiveness
4. Detailed knowledge of understanding productivity and capability issues to enable the delivery of agile workforce that meets the purpose for being here.

5. Experience in process management, including experience in evaluating and developing policies and systems and removing non-value adding activities

6. Ability to positively communicate effectively with a range of audiences utilising a variety of formats, methods and activities including written and verbal, virtual in person.

Full duties of the job description can be found here.

Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.

Closing Date: 09 November 2025 (midnight) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.

Interviews will be held: 26th November - Please note this is subject to change.

If you have any queries about the role or the recruitment process, please contact us via email: recruitment@nottinghamcity.gov.uk

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

About Us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working - to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Nottingham City Council provides public services including education, social services, planning, waste management, housing, events and health across the city of Nottingham.