Group Onboarding Co-ordinator (Adult Skills) - Fixed Term

The vacancy

Are you highly organised, customer-focused, and passionate about supporting learners? DN Colleges Group is seeking a proactive Group Onboarding Co-ordinator to join our Adult Skills team. This role is vital in ensuring a smooth and efficient onboarding experience for students across classroom, workplace, and online learning programmes.

You'll work closely with students, employers, curriculum teams, and support services to manage enrolments, resolve queries, and maintain accurate learner records. If you thrive in a fast-paced environment and enjoy making a difference, we'd love to hear from you.

This is a Fixed Term role up to 6 Months

Essential Criteria

To be successful in this role, you must have:

• A Level 2 qualification or higher in a relevant discipline, or equivalent experience
• English and Maths at Level 2 or equivalent
• Experience using IT tools efficiently, including Microsoft Office (Excel, Access, etc.)
• Strong attention to detail and high levels of accuracy
• Excellent organisational and time management skills

Key Responsibilities

• Enrol students onto online platforms, classroom and workplace courses
• Respond to student and employer queries via email, phone, and other channels
• Support students in accessing systems and resolving technical issues
• Maintain and update learner records using the college's MIS
• Conduct orientation sessions and gather feedback to improve onboarding
• Liaise with internal teams including IT, curriculum staff, and support services
• Ensure compliance with college policies and funding guidance
• Carry out general administrative duties within the team

Why Join Us?

• Competitive salary
• 30 Bookable annual leave days, bank holidays, and 2 weeks off at Christmas.
• Professional development opportunities.
• Access to same-day GP appointments, high street discounts, discounted hair and beauty treatments, electric car scheme.
• On-site gym & florist (site dependent).
• Access to our In-house Food Hall & Coffee Shops.

Additional Information

• Safer Recruitment: As part of the recruitment process and in line with keeping children safe in education, we will conduct social media checks on shortlisted candidates. Additionally, before commencing employment, all employees undergo safer recruitment checks, including an enhanced DBS.
• Right to Work: Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Closing date: 23rd October

Interested?
For further information about the role, please contact:
staff.recruitment@dncolleges.ac.uk

Join us in supporting learners and shaping futures across our communities.

About us

Here at Doncaster College and University Centre we understand that choosing what to do next can be a huge decision. It's not just about the course you choose to study, it is about the tutors, the experiences and the friends you meet along the way.

We have over 120 courses at full and part-time, from entry level right up to university level. As well as the vast amount of courses on offer, we ensure all our students get the right support and guidance whether it is through our careers service, our additional learning support, counselling, student finance and many other services all tailored to each individual.

Our exciting and modern campus is in a central location, packed with workspaces designed to industry standard. We work directly with employers allowing you real work experience and industry insight that you will not get from sitting behind a desk.

The benefits

All employees at DN Colleges Group enjoy a generous annual leave allowance, as well as an additional 2 weeks closure over the Christmas period. We encourage all our teams to take regular breaks, no longer than 3 weeks, to enjoy a healthy work life balance.

DN Colleges Group are committed to Health and Wellbeing of all our employees. We have an increasing number of provisions exclusive to our employees, designed to help you stay at your best or to assist and provide support when you need it.

Attractive
salary

Generous annual leave

2 weeks off at Christmas

Electric car scheme

• Vivup - Employee Wellbeing and Benefits platform
• Wellness initiatives, onsite during your working week. This could include health visitors, financial advisers, or physio specialists.
• Onsite fitness classes, at lunchtime or after work in conjunction with our Sports colleagues.
• Cycle to Work and Electric car scheme
• Free Eye Care Vouchers
• Discounted Hair and Beauty services
• On site nursery
• Online access to Remploy which is our 24/7 confidential mental health and counselling resource.
• In house counselling/safeguarding specialists to assist in Wellbeing

Lets Teach Programme
Let's Teach The LET's teach programme supports new members of teaching staff in terms of college systems and key teaching and learning areas including new staff lesson visits and postcard peeps. Each new member of staff has an allocated Lead Practitioner who works closely with them throughout the programme.

Let's Bloom
The LET's Bloom Programme aims to connect our experienced and qualified teachers to share best practice and support continued risk-taking as we continue to add depth to our teaching craft. Teachers volunteer on this one year programme, working closely with the Learning Enhancement Team, capturing their experimentation in a journal.

Our gallery

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Working with us

The DN Colleges Group offers A Levels, vocational courses, higher education, degrees, apprenticeships and professional training across Derby, Chesterfield and North Nottinghamshire.