As the Maintenance Manager, you will lead a team of technicians to deliver exceptional service across multiple railway stations in the South-East. Your key responsibilities will include ensuring the highest standards in health and safety, customer service, quality assurance, and statutory compliance.

The role requires a Personal Trackside Safety (PTS) qualification, which will be provided through training.

The Maintenance Manager will need to have experience in Electrical Installation Condition Reports (EICRs), electrical installations, and minor works, ensuring compliance with industry standards and the delivery of high-quality services.

Lead the team in the provision of excellent service delivery by monitoring performance, taking corrective action where necessary, and escalating to the Account Manager as appropriate.
Undertake risk assessments and safety audits in line with relevant legislation and NG Bailey Health and Safety procedures.
Ensure compliance with statutory regulations across electrical, mechanical, plumbing, and fabric disciplines, supporting a culture of continuous improvement.
Work with the Account Manager to monitor the client’s statutory compliance tracker.
Develop strong client relationships and identify additional work opportunities.
Manage subcontractor works, ensuring compliance with NG Bailey procurement processes and client procedures.
Monitor completion of PPM, reactive, and quoted works via CAFM and client systems.
Liaise with the on-site helpdesk team to ensure effective deployment of technicians and achievement of SLA/KPI targets.
Support mobilisation and ongoing operation of contracts and additional sites.
Deliver toolbox talks and monthly team meetings in line with SHEQ requirements.
Produce quotes and manage tender returns for small to medium-sized works.
Complete monthly performance reporting in collaboration with the Account Manager.
 

Working hours: 

Working hours are 40 hours per week - Monday to Friday, with an OOH escalation rota of 1 in 3 weeks

Qualifications:

Completed a recognised Electrical Apprenticeship (Preferred, not Essential)
City and Guilds 236 Parts 1&2 OR equivalent
City and Guilds 2382 18th Edition
City and Guilds 2391 (Desirable)
Personal Track Safety - PTS (Desirable, not Essential)
IOSH Working / Managing Safely (Desirable)
Safe system of Work Procedure – PTW; RAMS etc (Desirable)
L8 Training (Desirable)
 

Benefits:

We're always evolving our benefits to ensure we're attracting and retaining great people. 

Salary: £55,000 to £60,000 per annum, depending on qualifications and experience, Plus Car or Car Allowance, Plus Flexible Benefits Package + On Call Escalation fee
25 Days Holidays plus Public Holidays
Pension with a leading provider and employer contribution
Sick Pay
Personal Wellbeing and Volunteer Days
Private Medical Insurance

Founded in 1921, our business has grown from a small electrical contractor to the award-winning, industry-leading company we are today. We are family-owned with a great heritage and we are proud of everything we’ve achieved and all the projects we’ve successfully delivered to our customers over the years. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. We have offices, manufacturing facilities and sites located across the UK. Everything we do at NG Bailey is driven by our purpose: Together we create and maintain exceptional building and infrastructure to enable a society that connects seamlessly, operates efficiently and prospers now and in the future.  We believe in bringing buildings to life and we know that the benefits of our work will be felt by generations to come. We do this by responsibly designing, operating and maintaining buildings, infrastructure and services. The way we do business has remained unchanged since we were founded and it’s what makes us different. We’re proud of our history and look forward to continuing our legacy of almost a century of operational and technical excellence. 

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