Application Deadline: 16th May, 2025

​Role Overview: The Operations Coordinator will play a central role in the coordination and administration of training course lifecycles. From booking venues to liaising with our Associate network and managing logistics, you will ensure every detail is handled with precision to support the seamless delivery of our programmes. Reporting to: Operations Deputy

Key Responsibilities: 

​Course Lifecycle Coordination:

Book hotels and coordinate menu selections where necessary. 
Send and manage joining instructions for course participants. 
Liaise with venues to coordinate logistics and ensure readiness. 
Set up course delivery environments, both online (IT platforms) and physical (e.g. camping or outdoor safety arrangements). 
Populate and manage course materials on SharePoint, including session plans. 
Coordinate with Associates to source, update, and align presentations and learning materials. 
Ensure brand consistency across all session plans and presentations. 
Manage the organisation and replenishment of training kits and equipment. 
Create operational task lists and timelines as needed to ensure delivery success. 
Attend courses when required to support facilitation team in logistics 
Act as a point of contact for Associates, maintaining clear and timely communication. 
Provide logistical and scheduling support for staffing course delivery. 
Proofread delegate reports to ensure clarity and quality. 
Collate and report on course feedback to inform continuous improvement. 
Track delegate attendance and engagement metrics. 
Build effective relationships with clients to support course delivery and framework alignment. 
​

Key Skills & Attributes:

Strong organisational and time-management skills. 
Natural attitude to work as a self-starter. 
Strong alignment with our organisational values of: Be selfless, Stay Curious, Inspire 
Excellent communication and interpersonal abilities. 
High attention to detail and accuracy. 
Proactive and adaptable, with a problem-solving mindset. 
Comfortable using digital platforms (e.g. Microsoft 365, SharePoint, Canva). 
Able to work independently while also collaborating effectively with a wider team. 
Experience in a training, events, or education environment is advantageous. 
Travel across the UK is required within the role. A valid UK Driving Licence is necessary).

 

 

Full job advert including how to apply can be found on our website link listed below

Our diverse, innovative leadership training and development programmes unlock individuals and teams to become more collaborative, effective, and productive. Using military-inspired experiences and models we deliver a series of balanced, engaging, and creative programmes, bringing learning to life to effect positive change to you and your people. ​

Our training facilitators have a wealth of experience leading high-performing teams in dynamic environments coupled with a deep knowledge of the disruptions and challenges that complex organisations face. United in an understanding of the importance of leadership and teamwork, we empower people and equip the individual, team, and organisation to excel.

We utilise a number of veterans from diverse backgrounds to deliver a number of bespoke offerings based on the needs of the organisation ranging around our unique methodology of Self, Team & Team of Teams. As well as programmes for Trainees, Graduates, Aspiring Leaders, Senior Leaders we also create courses for all levels around leadership as well as a Veteran specific eduactional piece around assisting them with their transition from the Military to civilain sector.