Serco Group

Serco employs over 25,000 people in the UK to deliver public services including justice, immigration, healthcare, defence, transport and more. Transforming service experiences, Serco has worked with the Armed Forces for 60 years, employing 2,400 veterans and reservists. This close relationship reflects the value placed on military experience and training.

An early Armed Forces Covenant signatory in 2013, Serco was among the first to achieve Gold recognition from the Ministry of Defence for supporting veterans, reservists and the military community. Renewed in 2020, this reflects Serco's active recruitment via CTP, White Ensign and other military bodies, plus mobilisation teams for new contracts. During Covid, veterans were crucial in managing 20% of the UK's testing centres.

Serco's defence apprenticeship programme encourages apprentices to work with the Forces, even transitioning some to become reservists or full-time personnel.

With services from rail to prisons globally, Serco needs adaptable, skilled people. Veterans typically offer this along with strengths like project management, leadership and communication. Data shows military-experienced staff have lower absenteeism, more commitment and greater self-motivation.

Serco proudly supports its military customers and people. It invests in skills and tools for success now and in the future. In defence, salaries range from £25,000 entry level to £30-55,000 for roles like engineers and managers. Justice salaries start at £26,000, rising to £30,750. Work patterns suit role demands. Performance and potential matter most, with flexibility discussed. Reservists get 12 extra leave days for training, cadet volunteers 3 days. All get one volunteer day.

The SercoVets network links veterans globally. In the UK, it unites veterans, reservists, cadet instructors and families via 30 champions who coordinate activity and support. As an Employer Recognition Scheme Gold Award holder, Serco people mentor others on military support.

In summary, Serco's long military relationship, recruitment focus, development investment and tailored support provide an environment where veterans and reservists can thrive and progress.