Job Description

Salary £24,404 - £25,183 Per Annum| Fixed term until 30/11/2025, Full time| 37 hours per week

International Sponsorship - this role is not open to international sponsorship

Join Our Team as a Business Support Officer!

Location: Preston County Hall/Home Working
Duration: 6-month Fixed Term Contract
Team: People Operations Agency Team
Grade: Grade 4

Are you ready to make a difference in a dynamic and supportive environment? Lancashire County Council is looking for a dedicated Business Support Officer to join our People Operations Agency Team for a 6-month fixed term contract. This role is perfect for someone who thrives on organisation, teamwork, and providing exceptional service.

What You'll Do:

• Manage agency requests for Older People Residential homes and coordinate shifts with various agencies.
• Approve and check timesheets, addressing any discrepancies.
• Create monthly orders for care homes.
• Create ad-hoc orders for any required position within Lancashire County Council.
• Send CVs to managers and handle placement extensions.
• Support other homes during absences and answer queries regarding Comensura.
• Chase outstanding timesheets and assist agencies with submission issues.
• Maintain records (manual and electronic) and collate statistics and financial information.
• Respond to queries via phone, face-to-face, and email, ensuring timely information exchange.

What We're Looking For:

• Relevant experience in administrative roles within a service delivery/customer-focused environment.
• Excellent ICT skills, including proficiency in MS Office and advanced text processing.
• Strong organisational skills to manage workload and meet deadlines with minimal supervision.
• Effective communication skills to interact clearly and concisely with customers and colleagues.
• Commitment to equality, diversity, health and safety, and ongoing personal and professional development.

Why Join Us?

• Flexible working arrangements: Spend 40% of your time working from an office base.
• Supportive team environment: Work closely with team members across different areas.
• Opportunity to make an impact: Help deliver effective and efficient services to our community.

Apply Now!

If you're ready to embrace change, apply your skills, and contribute to a team that values your input, we want to hear from you!

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Job Description and Person Specification

Lancashire County Council provides public services including education, social services, highways, waste disposal, libraries, registration, planning and trading standards across Lancashire.