The Vacancy

We're looking for a highly organised and adaptable Specialist Housing Coordinator to support our Retirement Living services across Platform Housing Group's 13 retirement villages. This is a fantastic opportunity to join a friendly and forward-thinking team focused on delivering high-quality services to older residents across a wide geography.

Based from home, with the expectation of travelling to all our 13 sites, you'll work closely with colleagues across the business - from Service Managers and frontline teams to internal departments such as Finance, IT and Assets. If you enjoy bringing structure to complex services, coordinating projects, analysing data and helping others succeed, this role offers great variety and scope to grow.

This varied role will suit someone who enjoys working with both people and processes, and is confident supporting a range of projects, events, and service coordination tasks. You'll be part of a collaborative team that supports older and more vulnerable customers living in our retirement and specialist housing settings.

As our Specialist Housing Coordinator, you'll play a key part in making sure that our services run smoothly behind the scenes. From coordinating training and tracking service performance to supporting audits, invoices and new initiatives, no two days will be the same.

About You

You'll have strong administration and coordination skills who is confident using Microsoft Office tools like Outlook, Word, Excel and SharePoint. You'll need to be a good communicator, able to juggle priorities, and comfortable working with both internal teams and external stakeholders.

You'll have the confidence to implement new systems and support our service managers with the implementation of these. You'll also have the ability to proactively support multiple teams to lead on the coordination of services. You'll have experience in senior admin role, project support, data handling, or operations coordination.

To join our team, you'll also have;

• Ability to pull together data from various sources

• Be a great communicator who can adapt your style for different teams and settings

• Detail-focused and able to manage conflicting demands

• Able to travel to our sites when required

The Company

Join us and find your purpose at Platform!

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives.

You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.

We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.

Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.

If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.

Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.

Why Work Here?

Benefits

Great opportunities
for further development and training

Up to 28 days holiday
plus bank holidays

Workplace pension
with employer contributions of up to 12%

Company van and
uniform
Depending on role

Flexible working arrangements
with remote working widely available

iPad and mobile
phone
Depending on role

Our Values

People Matter

We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships.

Own It

We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do.

One Team

We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen.

Be Brave

We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.

Platform Housing group owns 29,000 homes across London and the surrounding areas providing quality affordable housing combined with training, employment initiatives and community investment.