SEND Business Support Officer

Are you highly organised, detail-oriented, and passionate about supporting services that make a difference for children and young people with special educational needs and disabilities (SEND)?

We're looking for a proactive SEND Business Support Officer to join our dedicated team at Cheshire East Council. In this role, you'll provide vital administrative and business support to ensure the smooth running of SEND services, helping to deliver positive outcomes for families across the borough. If you thrive in a fast-paced environment and enjoy working collaboratively, we'd love to hear from you.

About us

At Cheshire East Council, we are resident, and partner focused with a vision to enable prosperity and wellbeing for all. People really are at the heart of everything we do and that starts with our incredible workforce. We promote a culture of high performance where people can aspire, thrive and flourish, where we strive to deliver best value in everything we do.

For us, success isn't just about what we achieve, but how we achieve it together. We promote curiosity, excellence, innovation and continuous improvement.

We are values led and committed to wellbeing and inclusion for all, where our employees co-created our values of drive, integrity, respect and collaboration which inform all that we do.

We are proud to work for Cheshire East Council and believe you would be too!

Join us on a meaningful journey in Children's Social Care at Cheshire East Council

We're on a meaningful journey in Children's Social Care and we'd love for you to be part of it. Joining us means becoming part of a supportive, forward-thinking team that's passionate about making a real difference in the lives of children and young people. Everything we do is about putting them first, helping them grow, thrive and reach their full potential so they can build brighter futures.

If this sounds like the kind of impact you want to make, we'd be delighted to hear from you. Come and join us in shaping positive change for our young people.

About the Role:

• Provides essential administrative and business support to the SEND service.
• Supports the coordination and delivery of statutory processes, including Education, Health and Care Plans (EHCPs).
• Maintains accurate records and data systems to ensure compliance and effective service delivery.
• Assists in preparing reports, correspondence, and documentation for internal and external stakeholders.
• Works collaboratively with colleagues, schools, and partner agencies to support children and young people with SEND.
• Contributes to service improvement by identifying opportunities for greater efficiency and consistency.

This is just a snapshot of some of the exciting things you'll be doing in the role, to find out more about the other key responsibilities of the role please view the attached job description.

About you:

• You'll be highly organised, with strong attention to detail and the ability to manage multiple priorities.
• You'll have excellent communication skills and be confident working with a range of stakeholders.
• You'll be comfortable using IT systems and producing accurate reports and documentation.
• You'll bring a proactive and flexible approach to problem-solving and service delivery.
• You'll be committed to supporting inclusive education and improving outcomes for children and young people with SEND.
• You'll thrive in a team environment and be motivated by making a positive difference.

To find out more about the essential and desirable criteria for the role please view the attached job description specification document.

What we offer in return:

• A competitive salary - Between £26,403 per annum - £28,142 per annum (CEC NJC - Grade 5) with guaranteed yearly pay increases!
• Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
• Purchase of annual leave - Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
• Flexible working pattern - Enjoy a 37-hour standard full-time work week with the added perks of flexi time. Your work-life balance just got a whole lot better!
• Salary sacrifice green car scheme - Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme. There're no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
• White goods salary sacrifice scheme - Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
• Enhanced public pension - Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
• Cycle to work scheme - Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
• Employee assistance programme - Access a completely free and confidential assistance service to help manage, reduce, and overcome life's challenges, both at work and in your personal life
• Discounted gym membership - Stay active and healthy with corporate membership prices for Everybody Leisure, including:
  • Gym, Swim and Group Fitness at all 16 facilities
  • Off-Peak Racket Sports
  • Athletics Tracks
  • Sauna/Steam/Spa

How to apply

We're delighted that you're considering applying for this role!

As an equal opportunities' employer, we warmly welcome applicants from all backgrounds. We believe that a diverse workforce helps us better reflect and serve our local communities, and together, we can build something truly special.

To join our team, simply click 'Apply for this job' at the bottom of the page. If you'd prefer an informal chat first or have any questions about the role, feel free to reach out to Christopher Hancock at: Christopher.Hancock@cheshireeast.gov.uk , he'll be happy to hear from you! Please remember to include the job reference so we know which role you are interested in.

Once you've applied for the position, please keep an eye on your email inbox (including your junk and spam folders), as we'll send any correspondence there to stay in touch with updates about your application.

If you haven't heard from us within four weeks of the closing date, it likely means we weren't able to move forward with your application at this time but please don't let this discourage you as your interest means a lot to us, and we'd truly love to hear from you again in the future!

We wish you all the best in your application and if you run into any technical issues, our friendly team are here to help at: childrenssocialcarerecruitment@cheshireeast.gov.uk .

Cheshire East Council is the elected local authority governing the unitary authority area of Cheshire East in North West & IOM.